Satisfaction Guaranteed
Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your original packing slip and G & L Shopping Haven Order Confirmation Email Receipt within 90 days of your purchase, 30 days for Home Electronics and Mattresses for a refund or exchange. If you are not satisfied with your purchase after these time periods, please let us know. Your satisfaction is important to G & L Shopping Haven. A 15% restocking fee applies on Tires, select Home Appliances, Home Electronics, Home Improvement, Household Goods, Lawn & Garden, and Automotive products not returned in the original box, unused, and containing all original product packaging and accessories. Special orders cancelled after 24 hours of purchase are subject to a 15% order cancellation fee.
For mailable and home delivery items, see our returns options below. Shipping and handling charges are not refundable. For additional questions on G & L Shopping Haven returns or order inquiries, emai G & L Shopping Haven.
To return a product, go to the View All Orders page and click the order number of the order you wish to return. On the Order Status page for that order you will see a link to "Request an RMA." Click the link and follow resulting instructions to begin the RMA process.
You will also be able to track the progress of your return through the RMA status displayed on the order status page.
Once you receive the return authorization information you can return the product according to the return instructions provided for a full refund less any restocking fees and shipping costs, in accordance with the supplier’s return policy.
Please do not attempt to return any product without going through the RMA process. Unauthorized returns may be refused.
